RAFA | TERMS OF SERVICE

Last updated: January 30th, 2026

These Terms of Service govern your access to and use of the RAFA website and application (the "Service"), operated by The Twenty One Collective LLC ("we," "us," or "our"), a Delaware limited liability company. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

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1. The Service: RAFA is a gated, account-based AI analytics tool designed for business users. Access to the Service is restricted to approved users associated with a client account. The Service is not available to the general public. All access to the Service requires authentication via Google single sign-on and association with an authorized client account.
    

2. Eligibility: You must be an adult and have authorization from the client organization associated with your account to use the Service. The Service is intended for business use only. It is not designed for use by children and is not directed to anyone under 18.
    

3. Accounts and Access: You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. We reserve the right to suspend or revoke access at any time if we believe access is unauthorized, violates these Terms, or poses a security risk.
    

4. Data and Analytics: RAFA connects to third-party platforms such as analytics, advertising, and reporting tools using credentials provided by or authorized through the client organization. The Service does not accept file uploads and is not designed to process consumer personal data. Data accessed through the Service is business analytics data provided by client systems. We do not use customer data, prompts, or outputs to train machine learning models.
    

5. Acceptable Use: You agree not to:

   • Use the Service for any unlawful purpose.

   • Attempt to bypass security, access controls, or authorization checks.

   • Interfere with or disrupt the Service or its infrastructure.

   • Use the Service to access data you are not authorized to view.
      

6. Intellectual Property: The Service, including all software, interfaces, designs, and underlying technology, is owned by The Twenty One Collective LLC and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable right to use the Service solely for your internal business purposes, subject to these Terms.
    

7. Disclaimers: The Service is provided "as is" and "as available." We do not warrant that the Service will be uninterrupted, error-free, or meet any specific performance or accuracy requirements. Analytics outputs and AI-generated responses are informational and should not be relied upon as professional, legal, financial, or operational advice.
    

8. Limitation of Liability: To the maximum extent permitted by law, The Twenty One Collective LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or business opportunities. Our total liability arising out of or relating to the Service will not exceed the amount paid by the client organization for access to the Service in the twelve months preceding the claim, or one hundred dollars if no fees were paid.
    

9. Termination: We may suspend or terminate access to the Service at any time, with or without notice, if we reasonably believe these Terms have been violated or access poses a risk.
    

10. Governing Law: These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
     

11. Contact: For questions about these Terms, contact: info@rafa21.ai